Who are we?
Artur Dec is a pointing and facade specialist established in Borne, Overijssel, the Netherlands. We are responsible for the processing of personal data as set out in this privacy policy.
Contact details:
Artur Dec
Borne, Overijssel
Email: wenmasterdec@gmail.com
Website: arturdec.com
What personal data do we collect?
Artur Dec processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:
- First and last name
- Address details
- Phone number
- Email address
- Information about your property (for quotation purposes)
- Photos of your facade (for assessment and quotation)
Why do we collect this data?
Artur Dec processes your personal data for the following purposes:
- To contact you by phone or email if necessary to perform our services
- To prepare and send quotations
- To execute the agreement and deliver our services
- To handle your payment
- To send our newsletter (only with your explicit consent)
How long do we retain data?
Artur Dec does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods:
- Customer data: 7 years after the last transaction (legal obligation)
- Quotation data (non-customers): 1 year after the quotation date
- Contact form submissions: 6 months after handling
- Photos of your property: duration of the guarantee period
Sharing with third parties
Artur Dec does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data.
Cookies
Artur Dec uses only technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly.
Your rights
You have the right to view, correct or delete your personal data. You also have the right to withdraw any consent for data processing or to object to the processing of your personal data by Artur Dec. You also have the right to data portability.
You can send a request for access, correction, deletion or data portability, or a request to withdraw consent or objection to the processing of your personal data to wenmasterdec@gmail.com.
Artur Dec will respond to your request as soon as possible, but in any case within four weeks.
Security
Artur Dec takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at wenmasterdec@gmail.com.
Complaints
If you have a complaint about the processing of your personal data, please contact us directly. If we cannot resolve it together, you always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
This privacy policy was last updated on 7 May 2026.